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Friendly local computer help on the North Wales coast

If you are looking for reliable computer help in North Wales without the jargon or pressure, I provide friendly, patient IT support for people who want things explained clearly and fixed properly.

Based on the north coast of Wales, I offer home computer repairs, upgrades, and advice across the area between Caernarfon and St Asaph, including Anglesey as far as Llangefni. I don’t have a shop — instead, I come to you.

For over 25 years, local people have trusted me to keep their laptops, desktop computers, tablets and phones working smoothly, and I am proud to say that most of my work now comes from word-of-mouth recommendations.

Many problems can be fixed during a home visit, without you needing to unplug anything or travel anywhere. For issues that need more time, I offer a pick-up and drop-off service, so you’re never left struggling.

I take the time to explain things in plain language, at your pace, with no rushing and no judgement.

I can help with all this and more:

  • PC & Laptop Repair
  • Boot issues (Computer not switching on)
  • Upgrades including RAM, SSD / Hard Disk
  • iMac and MacBook upgrades and Repairs
  • Laptop Screen Replacements
  • Laptop Charging Socket and USB Socket Replacement
  • Printer setup and troubleshooting
  • Internet installation and troubleshooting
  • Laptops or PCs overheating
  • Networking
  • Data Recovery
  • Virus, Spyware and Malicious Application Removal
  • Laptop Battery replacement (including MacBooks)
  • Software & Hardware troubleshooting

Yes, I don’t have a customer area but if you want to drop your computer off please get in touch and we can arrange a mutually convenient time.

I have a minimum charge per job of £30 and this would cover my call out plus a simple fix or some tuition, the one caveat to this is if I don’t fix anything in which case there is no charge at all.

A repair generally costs £60 plus the cost of any parts involved.  This includes collection, a quick chat about what needs to be done and then delivery and setup.  If a job turns out to be particularly time consuming there may be a small additional charge but I don’t charge an hourly rate because that can get very expensive and I believe in treating people fairly.

Most repairs take less than around 48 hours, particularly upgrades where standard parts are involved which I either carry in stock or can order for next day delivery.  Certain jobs take longer, for example if I need to replace a laptop screen I will need to remove the old screen, make a note of the model number and order a replacement, screens are not standard parts and delivery can take several days.  I will be able to give you a rough timeframe once I have assessed the repair.

Local Website Hosting for Small Businesses

In addition to computer support, I also host and look after simple websites for local customers.

These are typically:

  • ✓ Business websites and landing pages
  • ✓ Portfolio and gallery sites
  • ✓ Blogs and personal websites
  • ✓ Refreshing or updating your current website

I focus on keeping things running smoothly, rather than complicated features or online shops.

A Local Business Built on Trust

I’ve been working in IT for over 25 years, serving the same communities across North Wales and Anglesey. I don’t believe in hard selling or technical talk — just honest advice, fair pricing, and dependable service.

If you’re looking for:

  • A local computer repair service
  • Someone who will come to your home
  • Clear explanations and friendly help
  • A business that’s been trusted for decades

…you’re in the right place.